Privacy Policy

1.- What is the company responsible for the processing of your data?

The company responsible for the processing of your data is NATYAL HOME, SL, (hereinafter, " RESPONSIBLE ") with tax address at Av. Reino de Valencia 32, 46005, Valencia, with NIF B-01972629.

For any question related to this Privacy and Data Protection Policy, the User may contact the CONTROLLER at .

2.- What are the purposes of processing your personal data?

The User's personal data will be processed for the purposes listed below:

  1. Correctly identify users to complete the purchase process on the Website. We store information such as your name, address, email or phone number.
  2. Carry out statistical studies of registered users that allow designing improvements in the services provided.
  3. Carry out basic tasks of accounting, administrative, billing, collection, incidents and returns management.
  4. Communicate promotions or news to registered users in relation to the products and services offered on the Website by email, SMS/MMS, by letter, telephone, or by other equivalent electronic means of communication.

It will be understood that the user accepts the established conditions if they fill in the corresponding boxes found in the data collection forms.

The User is responsible for the veracity of the data provided, reserving the RESPONSIBLE the right to exclude from the registered services any user who has provided false data, without prejudice to other actions that proceed by Law.

3.- How do I revoke my consent and exercise my rights?

All the information provided by the User through the registration form, as well as that from the purchases made, will be kept in a data file of the Website as long as its cancellation is not requested.

The User can at any time exercise the right to access, rectify, limit the treatment, request portability and, where appropriate, cancel their personal data provided through the Website, as well as revoke consent in each commercial communication, through written communication addressed to the aforementioned email. In order to exercise these rights, it is necessary for the User to prove their identity to the CONTROLLER by sending a photocopy of their National Identity Document.

4.- Security and preservation of data.

The protection of the privacy and personal data of its customers and visitors is very important to the RESPONSIBLE. Therefore, the RESPONSIBLE does everything in his power to prevent his data from being used inappropriately. Your data can only be accessed by authorized personnel.

The CONTROLLER maintains adequate security for the protection of personal data in accordance with applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data that Users provide through of the Website, without prejudice to informing you that Internet security measures are not impregnable.

The CONTROLLER undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

The personal data provided will be kept by the CONTROLLER for the time necessary to provide the service.

5.- Updates and changes in the Privacy Policy

The CONTROLLER reserves the right to make changes to this Privacy Policy. When such changes occur, Users will be notified through notices on the Website, or through any other appropriate procedure depending on the circumstances.